Terms & Privacy
The principles and conditions under which our services are provided and your data is protected
Scope of Services
Lauretta.io provides AI-driven video analytics solutions that operate on existing CCTV infrastructure. Our services include, but are not limited to, people counting, dwell time measurement, demographic segmentation (non-biometric), behavioural pattern recognition, queue analytics, anomaly detection, intrusion alerts, and real-time event notifications. These solutions are deployed across sectors such as retail, facilities, and security, with optional modules for custom analytics use cases. All services are delivered through on-premise or edge-based deployment models, supported by centralized dashboards or API integrations.
Scope of Services
Lauretta.io provides AI-driven video analytics solutions that operate on existing CCTV infrastructure. Our services include, but are not limited to, people counting, dwell time measurement, demographic segmentation (non-biometric), behavioural pattern recognition, queue analytics, anomaly detection, intrusion alerts, and real-time event notifications. These solutions are deployed across sectors such as retail, facilities, and security, with optional modules for custom analytics use cases. All services are delivered through on-premise or edge-based deployment models, supported by centralized dashboards or API integrations.
Scope of Services
Lauretta.io provides AI-driven video analytics solutions that operate on existing CCTV infrastructure. Our services include, but are not limited to, people counting, dwell time measurement, demographic segmentation (non-biometric), behavioural pattern recognition, queue analytics, anomaly detection, intrusion alerts, and real-time event notifications. These solutions are deployed across sectors such as retail, facilities, and security, with optional modules for custom analytics use cases. All services are delivered through on-premise or edge-based deployment models, supported by centralized dashboards or API integrations.
Payment Terms
Payment obligations are defined in the project-specific quotation or master service agreement. Unless otherwise agreed, invoices are payable within thirty (30) calendar days of issuance. A late fee may be applied for overdue payments. Project milestones, including deployment, commissioning, and handover, are contingent upon timely payment. In the event of prolonged non-payment, Lauretta.io reserves the right to suspend services until outstanding balances are cleared. Payment terms cover software licensing, support, and professional services as applicable.
Payment Terms
Payment obligations are defined in the project-specific quotation or master service agreement. Unless otherwise agreed, invoices are payable within thirty (30) calendar days of issuance. A late fee may be applied for overdue payments. Project milestones, including deployment, commissioning, and handover, are contingent upon timely payment. In the event of prolonged non-payment, Lauretta.io reserves the right to suspend services until outstanding balances are cleared. Payment terms cover software licensing, support, and professional services as applicable.
Payment Terms
Payment obligations are defined in the project-specific quotation or master service agreement. Unless otherwise agreed, invoices are payable within thirty (30) calendar days of issuance. A late fee may be applied for overdue payments. Project milestones, including deployment, commissioning, and handover, are contingent upon timely payment. In the event of prolonged non-payment, Lauretta.io reserves the right to suspend services until outstanding balances are cleared. Payment terms cover software licensing, support, and professional services as applicable.
Confidentiality
Lauretta.io is committed to maintaining the confidentiality of all information shared by clients, including technical documentation, floor plans, deployment details, internal processes, and any data captured during operations. We employ end-to-end encryption, secure access protocols, and role-based access controls to limit exposure of sensitive information. All team members and subcontractors are bound by strict NDAs, and any data accessed during support or calibration processes will be handled in compliance with applicable data protection regulations.
Confidentiality
Lauretta.io is committed to maintaining the confidentiality of all information shared by clients, including technical documentation, floor plans, deployment details, internal processes, and any data captured during operations. We employ end-to-end encryption, secure access protocols, and role-based access controls to limit exposure of sensitive information. All team members and subcontractors are bound by strict NDAs, and any data accessed during support or calibration processes will be handled in compliance with applicable data protection regulations.
Confidentiality
Lauretta.io is committed to maintaining the confidentiality of all information shared by clients, including technical documentation, floor plans, deployment details, internal processes, and any data captured during operations. We employ end-to-end encryption, secure access protocols, and role-based access controls to limit exposure of sensitive information. All team members and subcontractors are bound by strict NDAs, and any data accessed during support or calibration processes will be handled in compliance with applicable data protection regulations.
Client Responsibilities
Clients are expected to provide timely access to the deployment environment, including network access, CCTV streams, power supply, and server infrastructure (where applicable). Clients are also responsible for ensuring that data capture complies with relevant legal requirements—such as data privacy disclosures or signage indicating the presence of video analytics systems. During deployment, clients are expected to designate a point of contact for coordination and provide approvals for calibration, validation, and configuration. Failure to meet these responsibilities may result in project delays or reduced performance.
Client Responsibilities
Clients are expected to provide timely access to the deployment environment, including network access, CCTV streams, power supply, and server infrastructure (where applicable). Clients are also responsible for ensuring that data capture complies with relevant legal requirements—such as data privacy disclosures or signage indicating the presence of video analytics systems. During deployment, clients are expected to designate a point of contact for coordination and provide approvals for calibration, validation, and configuration. Failure to meet these responsibilities may result in project delays or reduced performance.
Client Responsibilities
Clients are expected to provide timely access to the deployment environment, including network access, CCTV streams, power supply, and server infrastructure (where applicable). Clients are also responsible for ensuring that data capture complies with relevant legal requirements—such as data privacy disclosures or signage indicating the presence of video analytics systems. During deployment, clients are expected to designate a point of contact for coordination and provide approvals for calibration, validation, and configuration. Failure to meet these responsibilities may result in project delays or reduced performance.
Termination of Services
Service agreements may be terminated by either party in accordance with the termination clauses outlined in the contract. Upon termination, Lauretta.io will discontinue data collection, disable software instances, and initiate secure deletion or anonymization of any client data retained for model performance or reporting purposes. If early termination occurs, fees for completed milestones or incurred costs may still apply. Any perpetual or renewable licenses shall be treated according to the contract’s sunset clauses. Client data will not be retained beyond the agreed retention window.
Termination of Services
Service agreements may be terminated by either party in accordance with the termination clauses outlined in the contract. Upon termination, Lauretta.io will discontinue data collection, disable software instances, and initiate secure deletion or anonymization of any client data retained for model performance or reporting purposes. If early termination occurs, fees for completed milestones or incurred costs may still apply. Any perpetual or renewable licenses shall be treated according to the contract’s sunset clauses. Client data will not be retained beyond the agreed retention window.
Termination of Services
Service agreements may be terminated by either party in accordance with the termination clauses outlined in the contract. Upon termination, Lauretta.io will discontinue data collection, disable software instances, and initiate secure deletion or anonymization of any client data retained for model performance or reporting purposes. If early termination occurs, fees for completed milestones or incurred costs may still apply. Any perpetual or renewable licenses shall be treated according to the contract’s sunset clauses. Client data will not be retained beyond the agreed retention window.
Insurance and Liability
Lauretta.io takes all reasonable steps to ensure the safety, reliability, and effectiveness of our deployed solutions. However, our liability is limited to the scope outlined in the signed agreement and excludes indirect damages or losses resulting from external factors such as third-party software failures, hardware malfunctions, network outages, or force majeure events. Clients are encouraged to maintain insurance coverage for property, cybersecurity, and operational continuity. Lauretta.io maintains its own liability coverage for product performance and professional services.
Insurance and Liability
Lauretta.io takes all reasonable steps to ensure the safety, reliability, and effectiveness of our deployed solutions. However, our liability is limited to the scope outlined in the signed agreement and excludes indirect damages or losses resulting from external factors such as third-party software failures, hardware malfunctions, network outages, or force majeure events. Clients are encouraged to maintain insurance coverage for property, cybersecurity, and operational continuity. Lauretta.io maintains its own liability coverage for product performance and professional services.
Insurance and Liability
Lauretta.io takes all reasonable steps to ensure the safety, reliability, and effectiveness of our deployed solutions. However, our liability is limited to the scope outlined in the signed agreement and excludes indirect damages or losses resulting from external factors such as third-party software failures, hardware malfunctions, network outages, or force majeure events. Clients are encouraged to maintain insurance coverage for property, cybersecurity, and operational continuity. Lauretta.io maintains its own liability coverage for product performance and professional services.
Project Timeline
Timelines for deployment, commissioning, and handover are outlined in the project implementation plan. These timelines assume that prerequisites such as server availability, site access, network readiness, and camera stability are met. Any delay in client-side approvals, camera installations, or third-party dependencies may extend the overall project schedule. Lauretta.io will maintain clear communication of progress and dependencies and will issue timeline adjustments via updated project trackers or formal change requests.
Project Timeline
Timelines for deployment, commissioning, and handover are outlined in the project implementation plan. These timelines assume that prerequisites such as server availability, site access, network readiness, and camera stability are met. Any delay in client-side approvals, camera installations, or third-party dependencies may extend the overall project schedule. Lauretta.io will maintain clear communication of progress and dependencies and will issue timeline adjustments via updated project trackers or formal change requests.
Project Timeline
Timelines for deployment, commissioning, and handover are outlined in the project implementation plan. These timelines assume that prerequisites such as server availability, site access, network readiness, and camera stability are met. Any delay in client-side approvals, camera installations, or third-party dependencies may extend the overall project schedule. Lauretta.io will maintain clear communication of progress and dependencies and will issue timeline adjustments via updated project trackers or formal change requests.
Change Orders
Requests to change the scope of work—such as adding or removing analytics modules, expanding to additional sites, modifying deployment methods, or adjusting deliverables—must be submitted formally for evaluation. Approved change orders will include revised cost estimates, updated timelines, and new deliverables if applicable. Work on change requests will not commence until written confirmation is received from both parties. Change requests may be initiated by either the client or Lauretta.io based on evolving project requirements or site constraints.
Change Orders
Requests to change the scope of work—such as adding or removing analytics modules, expanding to additional sites, modifying deployment methods, or adjusting deliverables—must be submitted formally for evaluation. Approved change orders will include revised cost estimates, updated timelines, and new deliverables if applicable. Work on change requests will not commence until written confirmation is received from both parties. Change requests may be initiated by either the client or Lauretta.io based on evolving project requirements or site constraints.
Change Orders
Requests to change the scope of work—such as adding or removing analytics modules, expanding to additional sites, modifying deployment methods, or adjusting deliverables—must be submitted formally for evaluation. Approved change orders will include revised cost estimates, updated timelines, and new deliverables if applicable. Work on change requests will not commence until written confirmation is received from both parties. Change requests may be initiated by either the client or Lauretta.io based on evolving project requirements or site constraints.
Intellectual Property
All proprietary AI models, analytics frameworks, deployment scripts, and software tools developed by Lauretta.io remain the exclusive intellectual property of Lauretta.io. Clients receive a non-transferable, non-exclusive license to use the deployed software within the agreed deployment environment and duration. Clients are not permitted to reverse-engineer, replicate, or redistribute any part of the solution without prior written consent. Where joint IP development is undertaken, ownership and rights will be governed by the terms of a separate agreement or collaboration contract.
Intellectual Property
All proprietary AI models, analytics frameworks, deployment scripts, and software tools developed by Lauretta.io remain the exclusive intellectual property of Lauretta.io. Clients receive a non-transferable, non-exclusive license to use the deployed software within the agreed deployment environment and duration. Clients are not permitted to reverse-engineer, replicate, or redistribute any part of the solution without prior written consent. Where joint IP development is undertaken, ownership and rights will be governed by the terms of a separate agreement or collaboration contract.
Intellectual Property
All proprietary AI models, analytics frameworks, deployment scripts, and software tools developed by Lauretta.io remain the exclusive intellectual property of Lauretta.io. Clients receive a non-transferable, non-exclusive license to use the deployed software within the agreed deployment environment and duration. Clients are not permitted to reverse-engineer, replicate, or redistribute any part of the solution without prior written consent. Where joint IP development is undertaken, ownership and rights will be governed by the terms of a separate agreement or collaboration contract.
Step into the future with Beyond
Transform your CCTV network into a powerful AI system that sees, understands, and predicts.
Step into the future with Beyond
Transform your CCTV network into a powerful AI system that sees, understands, and predicts.
Step into the future with Beyond
Transform your CCTV network into a powerful AI system that sees, understands, and predicts.